Job Description

Customer Service Teammate

IMMEDIATE HIRE!

Royal Car Wash has joined the GO Car Wash family - one of the fastest growing consolidators in the car wash franchise space, aggressively expanding across the United States with already 800+ Teammates. GO Car Wash currently operates 60+ sites in 5 states, including Kansas, Missouri, Nevada, Texas and Virginia, with several additional acquisitions in discussions and new build sites under development.

GO Car Wash’s ambition is to be the most admired car wash company by enriching the lives of its teammates and customers. Our values of teamwork, fun, integrity, caring, and continuous improvement are lived by everyone, every day.

Our Teammate promise is as follows:

  • We will always treat Teammates with respect and dignity and as a valuable, integral part of our successes.
  • We will always allow Teammates to fully express themselves and come to any Leader with concerns, questions, or comments that they may have.
  • We will provide training and tools necessary to be successful in any role given.
  • We will work diligently to reduce any safety issues to make sure we work in a safe and secure work environment.

JOB TITLE: Customer Service Teammate (CST)

GENERAL SUMMARY OF DUTIES:

The Customer Service Teammate (CST) will build relationships with new and existing customers, sell memberships and upsell washes through various sales strategies. The CST will provide all customers with superior customer-service. CST must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.