Job Description

JOB TITLE: Customer Service Teammate (CST)


The Customer Service Teammate (CST) will build relationships with new and existing customers, sell memberships and upsell washes through various sales strategies. The CST will provide all customers with superior customer-service. CST must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.


  • The ability to work in extreme weather and wear PPE correctly throughout the day. Long periods of time standing or moving.


  • Greets all customers with a smile and warm, welcoming disposition.
  • Understands GO Car Wash membership packages and pricing. Can articulate the benefits of unlimited memberships.
  • Has a solid understanding of all soaps, chemicals and equipment used in the wash. Educate customers on wash process from beginning to end.
  • Uses GO sales script in every customer encounter.
  • Guides on vehicles as needed, using GO Guide-On procedures at all times.
  • Creates genuine connections with customers and fosters relationships through superior customer-service to build membership sales.
  • Walks the wash site, as able, to engage with customers to ensure superior customer-service and create a second touchpoint for membership sales.
  • Helps keep wash clean, organized and safe.
  • Acts as an ambassador for GO Car Wash. Lives and breathes the GO Car Wash core values every day.
  • Performs other duties as assigned.

EDUCATION: HS Diploma or equivalent preferred.

EXPERIENCE: Six (6) months of previous customer-service experience preferred. Previous sales experience a plus. Previous car wash experience a plus.


  • Ability to deliver results independently but able to work collaboratively with a team to accomplish a common goal
  • Commitment to superior teammate and customer experience and operational excellence
  • Bringing a positive, outgoing attitude everyday
  • Strong work ethic and commitment to driving sales
  • Be willing to work weekday afternoons and weekend mornings or afternoon 

Job Types: Full-time, Part-time

Pay: $12.30 - $15.00 per hour based on commission sales of unlimited wash memberships.


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


  • Day Shift
  • Evening Shift
  • Monday - Sunday
  • Weekend Availability
  • Holidays

Supplemental Pay:

  • Commission

Application Question(s):

  • Are you looking for a Full-Time or Part-Time position?


  • Driver's License (Required)

Work Location: One location